Careers

About Us: Igniting the Future of 3D Printing

We are the team behind WandDo, rapidly positioning ourselves as market leaders in the 3D printing industry across Egypt and soon in the wider region. Our vision is bold: to empower both home users and to establish the largest and most advanced 3D printing facility in the region.

We are a young, energetic startup driven by innovation and a commitment to high quality. We operate on a foundation of collaboration, responsibility, and a relentless pursuit of engineering excellence. Our work culture is friendly and dynamic, offering a truly hybrid work setup.

The Mission: Keep Us Running, Secure, and Organized

As we scale, so does our footprint of laptops, desktops, networks, and cloud tools. We're looking for an IT & Network Administrator to be the person who keeps our people connected, our equipment accounted for, and our systems secure.

This is a hands-on, ground-level IT role. You'll be the first line of support for every employee's tech problem, the owner of our network and device inventory, and the administrator of our Microsoft 365 environment. It's an ideal role for someone early in their IT career who wants broad, real-world exposure , or for a seasoned IT professional looking for part-time opportunities.

Core Responsibilities

Network & Infrastructure

• Maintain and troubleshoot our wired and wireless network infrastructure across the office.
• Monitor network health and proactively resolve connectivity issues.
• Manage internet subscriptions and liaise with ISPs to ensure reliable service.
• Set up, configure, and maintain our onsite server, including day-to-day monitoring and troubleshooting.
• Design, implement, and maintain a reliable backup solution for company data and systems, including regular restore testing.

IT Asset & Equipment Management

• Own the full inventory of IT equipment — laptops, desktops, monitors, and peripherals.
• Track equipment lifecycle: assignment, maintenance, repairs, and retirement.
• Source and compare quotations from vendors for new IT equipment purchases (monitors, keyboards, laptops, and similar).
• Organize and track all software subscriptions and renewals across the company.

Microsoft 365 & Identity Administration

• Administer and maintain our Microsoft Entra ID (Azure AD) environment, including user accounts, groups, and access permissions.
• Serve as the Microsoft 365 administrator for Outlook, Teams, and Sharepoint; provisioning accounts, managing licenses, and configuring settings.
• Set up and manage restricted-access user profiles, ensuring employees have exactly the software and permissions their role requires.
• Explore new offerings from MS365 useful for business. And to coordinate subscription and billing with MS partners

Support & Security

• Handle day-to-day IT support tickets, resolving hardware, software, and access issues for employees.
• Install, configure, and update software for end users in line with access-control policies.
• Perform routine security audits on devices, accounts, and network access, flagging and remediating risks.
• Maintain basic documentation of IT policies, device configurations, and recurring issues.

Qualifications

• Education: Diploma or Bachelor's degree in Information Technology, Computer Science, or a related technical field (or equivalent practical experience).
• Experience: Open to junior candidates starting their IT career, as well as more experienced IT professionals interested in a part-time arrangement (2–3 days/week).

Essential Requirements

• Networking Fundamentals: Working knowledge of wired and wireless network setup, troubleshooting, and basic maintenance (routers, switches, access points).
• Hardware Support: Comfortable diagnosing and resolving common laptop/desktop hardware and software issues.
• Microsoft 365 Administration: Familiarity with, or eagerness to learn, Microsoft Entra ID, and administering Outlook, Teams, and OneDrive.
• Software Management: Ability to install, configure, and manage software installations under restricted-access policies.
• Ticketing & Support: Organized approach to logging and resolving IT support requests in a timely manner.
• Vendor Coordination: Comfortable reaching out to suppliers for pricing and quotations on IT equipment.
• Communication: Good English and Arabic communication skills, with the patience to support non-technical colleagues.
• Security Awareness: Basic understanding of IT security best practices (access control, password policies, device hygiene).
• Server & Backup Basics: Comfortable with, or eager to quickly learn, basic on-premises server administration and setting up routine data backups.

Major Pluses

• Hands-on experience setting up and managing an on-premises server (Windows Server or Linux) and configuring backup software (e.g., Veeam, Acronis, Windows Server Backup).
• Prior exposure to Microsoft Entra ID (Azure AD) administration in a live environment.
• Experience with IT asset management tools or inventory systems.
• Familiarity with basic scripting or automation for routine IT tasks.
• Experience supporting a small business or startup with limited IT resources.
• Certifications such as CompTIA A+/Network+, Microsoft 365 Certified: Fundamentals, or similar.

What We Offer

• Real Ownership: You'll be the go-to person for IT across the company — genuine responsibility from day one.
• Flexible Arrangement: Full-time for the right junior candidate, or part-time (2–3 days/week) for more experienced applicants.
• Continuous Learning Culture: Support for courses and certifications as you grow your IT and systems administration skills.
• Hybrid Work Setup: Based out of our office in Heliopolis, Cairo, with flexibility where the role allows.
• Friendly & Dynamic Team: Join a young, passionate group building something real in the 3D printing space.

Ready to Join?

If you're detail-oriented, enjoy solving everyday tech problems, and want hands-on experience across networking, device management, and Microsoft 365 administration — whether you're just starting out or looking for flexible part-time work — we want to hear from you.